Funciones del Puesto

- Platform Administration: Configure, manage users, security, and optimize Salesforce performance, ensuring stability and scalability.

- Technical Solution Design: Lead the design and implementation of complex solutions following best practices, using tools like Flow, Apex, and custom applications.

- Release Management: Plan and execute updates and new features, assess impact, and minimize business disruption.

- Data Management & Integration: Ensure data quality, governance, and security while managing integrations with other systems.

- Advanced Support: Troubleshoot and resolve critical platform issues and implement preventive measures.

- Documentation & Training: Maintain updated technical documentation and create training materials for users and administrators.

Requisitos del Puesto

- Associate’s or Bachelor’s Degree in Engineering, Computer Science, IT, Business Information Systems, or related field; or equivalent experience.

-Required – Salesforce Administrator & Advanced Administrator. Preferred – Business Analyst, Platform App Builder, Service/Sales Cloud Consultant, Project Management or Agile.

Experiencia Deseada

2+ years administering Salesforce (multi-cloud environments: Sales & Service), with expertise in security, automation, integrations, and data management.

Habilidades Deseadas

- Technical Skills: Proficient in declarative tools (Flow, Process Builder, Validation Rules), Apex, Visualforce, Lightning Web Components, ETL/data migration, and deployment/version control practices.

- Leadership & Project Management: Proven ability to lead technical initiatives, mentor junior staff, manage multiple projects, and ensure compliance with data security standards.

- Soft Skills: Strong problem-solving, communication, and stakeholder management; skilled at translating technical concepts for non-technical audiences; team-oriented yet independent.

- Tools: Familiar with project management platforms such as ClickUp, Jira, or similar.

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