Bilingual Patient Care Representative Vacante Fresca
Delmont BPO
Acerca de la vacante
Funciones del Puesto
🩺 Key Responsibilities
📅 Manage patient appointments: scheduling, rescheduling, and follow-ups.
ℹ️ Provide accurate information about services, availability, and procedures (non-clinical).
🌎 Assist patients in English and Spanish with clarity and empathy.
🔒 Ensure compliance with healthcare regulations (HIPAA & company protocols).
📝 Document interactions and escalate issues as needed.
Requisitos del Puesto
✅ Qualifications
- Dominican ID (Cédula)
🎓 High school diploma or ongoing university studies.
💬 Fluent or advanced English level.
🤝 Strong communication and interpersonal skills.
🛡️ Ability to handle sensitive information with discretion.
Experiencia Deseada
No
Otros detalles
Area del Puesto
Call Center
Ubicación del Puesto
Santo Domingo, D. Nacional, Rep. Dominicana
Nivel Académico
Bachillerato Universitario
Idiomas
Español: 100%
Inglés: 80%